Terms & Conditions

Welcome to teasolutions.shop. By using this website or purchasing our tea products, you agree to comply with the following Terms and Conditions of Service.

1. Website Services

teasolutions.shop provides wholesale and retail tea product services to business clients and individual consumers in Europe. Our product range includes black tea, green tea, herbal tea, fruit tea, loose-leaf tea, tea bags, and more.

We strive to ensure the accuracy of product information, images, prices, and stock availability on the website; however, some details may change due to actual circumstances.

2. Products and Orders

Customers may select products and submit orders via the website. Once an order is submitted, we will process it based on stock availability and order details.

In the event of temporary stock shortages, significant pricing errors, or other issues preventing order fulfillment, we may contact the customer to confirm details or cancel the order.

3. Payment and Billing

All product sales on the website are one-time purchases requiring a single payment; there are no automatic recurring charges or subscription fees.

Customers must complete payment according to the prices displayed at checkout. The total order amount, including taxes, shipping costs, and any other applicable fees, will be clearly stated prior to payment.

Upon completion of payment, we will proceed with order processing. Customers are responsible for ensuring that the billing and shipping information provided is accurate and valid.

4. Intellectual Property

All intellectual property rights regarding the text, content, images, graphics, design, logos, and other materials on teasolutions.shop belong to their respective owners and are protected by applicable laws.

Customers may not copy, modify, publish, distribute, sell, or use website content for commercial purposes without authorization. Merely browsing the website or purchasing products does not grant ownership of or a license to use the associated intellectual property.

5. Acceptable Use

Customers may access and use teasolutions.shop within lawful limits to browse products, submit orders, and engage in standard commercial or personal purchasing activities. Customers must not:

Use the website in violation of applicable laws or regulations
Submit false, misleading, or incomplete information
Interfere with the normal operation of the website
Access website systems or data without authorization
Upload malicious programs or other harmful content
Copy or misuse website content
Conduct transactions in a fraudulent or illegal manner

If any violation of these rules is discovered, we may restrict or terminate the relevant user’s access to the website and, where necessary, cancel relevant orders or take appropriate legal action.

6. Limitation of Liability

We make reasonable efforts to maintain the normal operation of the website and related services, but we cannot guarantee that the website will always be uninterrupted, error-free, or entirely free of technical issues.

To the extent permitted by law, teasolutions.shop shall not be liable for indirect losses arising from the temporary unavailability of the website, network failures, issues with third-party services, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law.

7. Third-Party Services

The website may utilize third-party services for payment processing, delivery, website hosting, and other functions. Such services may be subject to the third parties’ own terms and privacy policies.

In the event of service interruptions or delays caused by third parties beyond our reasonable control, we will assist customers in addressing the issues to the extent reasonably possible.

8. Dispute Resolution

If customers have questions regarding orders, payments, or website services, they should first contact us using the contact details provided on teasolutions.shop; we will attempt to resolve issues through direct communication.

If a dispute cannot be resolved through communication, the parties may seek mediation, arbitration, or other lawful dispute resolution methods in accordance with applicable laws, or bring the matter before a court of competent jurisdiction.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

To the extent permitted by law, disputes relating to the website services or the purchase of goods shall be submitted to the courts of England and Wales having competent jurisdiction.

10. Updates to Terms

We may update these Terms of Service in response to changes in business operations or applicable laws. Updated terms will be published on the teasolutions.shop website.

Continued use of the website or purchase of goods following an update to the terms constitutes acceptance of the updated terms.